We appreciate your business and are committed to providing you with exceptional service and timely delivery. Please review the shipping information below for your order.
Order Processing Time:
Orders are usually processed within 24-48 hours after the order has been placed.
Custom or special order items may take longer to process, typically 3-5 business days.
Shipping Methods:
Standard Shipping: Our standard shipping option is available for all orders and typically takes 3-5 business days for delivery. This option is free for delivery to Finland and Estonia. Rest Europe 18 EUR flat price.
Expedited Shipping: For an additional fee, you can choose our expedited shipping option which delivers your order within 1-3 business days.
In-Store Pickup: If you live near one of our stores, you can choose to pick up your order at the store. This option is free and typically available within 1-2 business days.
Please note that delivery times are estimates and may be affected by factors such as weather and holidays. We will do our best to ensure timely delivery of your order.
Packaging:
Rest assured that all items will be securely and safely packaged to prevent any damage during transit. Fragile or high-value parts will be packaged with additional protective materials, such as bubble wrap or foam padding.
Shipping Rates:
Shipping rates vary based on the size, weight, and destination of the package. You can view the estimated shipping costs for your order during the checkout process before placing your order.
Order Tracking:
Once your order has been shipped, you will receive an email with the tracking number and carrier information. You can also track your order status by logging into your account.
International Shipping:
We ship worldwide! Please note that international shipping rates and delivery times may vary based on destination. Customers are responsible for any customs fees, import taxes, or additional charges that may apply.
If you have any questions about our delivery options, please contact us at info@trailerwheels.eu
